Thank you so much for choosing The Sugar Fairy to make your event even more special! Please read carefully and contact me with any questions.
Placing an Order
- Payment is due in full within 48 hours of receiving your invoice to secure your booking date. Your order is not considered booked until your payment is made. Failure to pay will result in forfeiture of your requested date and the order will be canceled.
- Payment is to be made by credit card through the invoice. I do not accept cash or checks.
- You may send inspiration photos, but please understand that I will not copy another artist's work. I will look at the overall designs, colors, etc to give me an idea of what your are wanting. If you are wanting something specific or see something specific in an image please let me know when filling out the order form.
Refunds
- Refunds of up to 50% can be given with at least 7 days cancellation notice. No refunds will be given with a cancellation notice of less than 7 days, as I have not accepted other orders for your date, have purchased supplies, and begun prep for your order.
Allergens
- Our products are made in a home based kitchen and may contain nuts, wheat, dairy, soy, milk, eggs, fish, shellfish, or other allergens. It is your responsibility to be aware of these allergens as we are not held responsible for any allergic reactions.
Order Pickup/ Delivery
- Pickup is at my home in Rigby, Idaho, at a mutually agreed upon time and date. The address and my contact information can be found on your invoice. If you are unable to pickup, I am happy to deliver. A delivery fee will be calculated based on your location. For example, delivery to most areas in Idaho Falls is $25.
- Once your order is picked up, I am no longer responsible for it. Care instructions are given with each order at the time of pickup and are also on your invoice. No refunds will be given once the items are in your procession.
- If your order is not picked up on the pre-determined date/time, your order may be forfeited with no refund issued.
Disclaimer
- I do take photos of each order and use most of them on my social media pages. If you do not want your order shown, please let me know before your pick up date.
Payment of your invoice serves as your acknowledgement and consent to the terms and conditions listed above.